Two versions of the same conversation: critical moments of clients and coaches and coaches compared in real time

de Haan, E., Bertie, C., Day, A. & Sills, C. (2010) Twee versies van hetzelfde gesprek: spannende momenten van cliënten en coaches direct vergeleken [Two versions of the same conversation: critical moments of clients and coaches compared in real time], Handboek Effectief Opleiden, 53, (11.6-6), pp. 6.01 - 6.26, September

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