Inside the Core: Managing risks in Business Critical Outsourcing

Organizations are increasingly outsourcing business critical activities, which increases the risk of substantial negative impact on the financial and strategic business performance. The aim of this paper is to show how outsourcer and supplier seek to mitigate the risks during the negotiations and the ongoing operations of the outsourced activities.

Malmgren, M.E., Andersson, D. & Abrahamsson, M. (2011) Inside the Core: Managing risks in Business Critical Outsourcing, IPSERA Conference, Maastricht, The Netherlands

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