Influence & Succeed: How to Win People Over Every Time
Influencing people positively is a vital business and personal skill. In today's fast-changing business world, where traditional managerial hierarchies are disappearing, it will be those who can influence others who will be successful. 'Influence and Succeed' will help you to understand what influencing involves, and to learn the key skills and techniques that are essential for successful influencing. Subjects covered include: what is influencing?; key communication skills; influencing and technology; understanding and analysing others; deciding your influencing strategies; influencing a group; and influencing your boss.
Dent, F. (2000) Influence & Succeed: How to Win People Over Every Time, David Grant Publishing