How emotional tagging can push leaders to make bad decisions
One-time Ford CEO and U.S. Secretary of Defense Robert McNamara was the archetypal numbers man. No human failing such as emotions could influence a decision. Like McNamara, today’s CEOs who think they’re basing their decisions only on reason are deceiving themselves – and jeopardizing the company’s viability. These authors have written a forthcoming book on the subject, and in this article they describe how leaders can understand the powerful pull that emotions have on their decisions.
Finkelstein, S., Whitehead, J. & Campbell, A. (2009) How emotional tagging can push leaders to make bad decisions, Ivey Business Journal, January/February.