Critical success in e-learning: the human factor - 360°
Over the past three years Ashridge has gained experience of delivering ‘virtual’ or e-learning to successive cohorts of international Executive MBA candidates. This continuous learning process has produced benefits for the participants, tutors and designers alike. In this article we aim to highlight the critical importance of human behavioural factors over content and tool selection, and to also review the key role of group dynamics in learning outcomes and perceived value.
Mitchell, A. & Honore, S. (2006) Critical success in e-learning: the human factor, 360° The Ashridge Journal, Spring, pp. 32 - 39