Corporate College Derby - achieving the Total Quality Standard
In December 2007, Corporate College Derby was one of 26 training providers nationally to learn that it had achieved the Training Quality Standard or TQS - the new standard of excellence in delivering quality training and development solutions to employers. Ashridge was among those who worked with the College to help it make the necessary but ambitious step change in its thinking and processes. This case study outlines some of the key challenges and solutions.
Abington, A. (2008) Corporate College Derby - achieving the Total Quality Standard, Ashridge Education and Skills, Ashridge