Coaches' Experience of Critical Moments in the Coaching Relationship

This paper presents the findings of a qualitative research study into critical moments in the coaching relationship. Interviews were completed with a total of 28 experienced coaches. The research highlighted that critical moments are unforeseen and characterised by intense emotions and anxiety within the coaching relationship. These moments were most often turning points in the work. Coaching reported that they resulted in either insight for their clients or a distancing, or even breakdown, in the coaching relationship. Their accounts indicate that the outcome of these moments is influenced by the coach's containment of both their and their client's emotions.

Day, A., de Haan, E., Sills, C., Bertie, C. & Blass, E. (2008) Coaches' Experience of Critical Moments in the Coaching, International Coaching Psychology Review, Vol. 3, No. 3, pp. 207 - 218, November

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