Health Systems Research at Hamad Medical Corporation
This is a collaborative action research project conducted with ambulance staff as co-researchers. Its purpose is to understand how change is taking place in this complex organisation (which employs staff from many different nationalities) and, through learning, to enhance positive change.
In particular the project aims to:
Learn about the experience of front line staff and those that support them, including what they currently believe they do well
Generate an understanding of how this service is improving, how quality is understood and how the culture is changing.
Work on the pilot phase of this project is now complete.