Pam Jones

BA (Hons), MBA

As a Director of Open Programs, Pam has responsibility for the Fast Track Advanced Management Programme, as well as a suite of influencing and performance management programs. She also works with a range of clients, from a broad range of business sectors and backgrounds.

Before joining Ashridge Pam worked internationally with HSBC based in Hong Kong, and also with Monash Mount Elisa Business School in Melbourne.

She has a degree in Sociology and Social Administration from Warwick University and an MBA from Cass Business School. She is qualified in a range of psychometric instruments, and is an NLP practitioner and accredited Ashridge coach.

Her publications include How to coach your team (Pearson’s 2016); Managing for Performance (Prentice Hall 2007); Teams Surviving in Complexity (Ashridge 2006); The Impact and Presence Pocket Book (2004); The Performance Management Pocket Book (re printed 2014); and Delivering Exceptional Performance (Times Pitman, 1996). 

Pam Jones

Publications

How to Coach Your Team: Release Team Potential and Hit Peak Performance

Jones, P. Holton, V., & Jowitt, A. (2016) How to Coach Your Team: Release Team Potential and Hit Peak Performance

Managing for Performance

This book provides proven practical techniques and innovative guidance. It is a guide to high performance and gives the direction and support needed to create an environment where people want to give their best. It helps enhance your own performance and that of your team, with practical tips, techniques and examples.

Jones, P (2007) Managing for Performance: Delivering Results through Others, London: Prentice-Hall, ISBN 9780273703549

Leading Complex Teams: A model for the future

Jones, P. & Holton, V. (2007) Leading Complex Teams: A model for the future, World Futures Conference, Minneapolis, July

Leading Complex Teams

Jones, P., & Holton, V. (2006) Leading Complex Teams, Studying Leadership, Knowledge into Action Fifth International Annual Conference on Leadership, Cranfield, December 14 - 15

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Simple rules for complex team working in a 24/7 world

Jones, P. (2006) Simple rules for complex team working in a 24/7 world, People Management, P.46, July

International

Jones, P. (2006) International, Training Journal, p.15, August

Team Communication

Jones, P. (2006) Team Communication, Training Journal, August, p.15.

Teams Today - Taking the Strain

Drawing on in-depth research, Pam Jones and Viki Holton explore the communication, organisational support and the different skills and competencies requred to lead and work in complex teams.

Jones, P. & Holton, V. (2006) Teams Today - Taking the Strain, 360° The Ashridge Journal, Spring, pp. 24 - 31

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Teams Succeeding in Complexity

Jones, P. & Holton, V. (2006) Teams Succeeding in Complexity, Ashridge Report

Impact & Presence Pocketbook

The Impact & Presence Pocketbook explains the importance of impact and shows readers how to develop a congruent and personal presence, enhance their leadership skills, create an atmosphere in their teams that will motivate and enthuse, and how to manage difficult situations. Subjects covered in the new pocketbook include: self-awareness (with a questionnaire that will enable readers to review their own impact), visualisation, creating a brand image, posture, gesture, eye contact, emotional control, dress style, creating rapport, what to do in difficult circumstances and how to create impact in different situations (e.g. meetings, interviews, presentations and one-to-one sessions). Impact is created within the first 15 seconds of a meeting and what is said (the content) accounts for just 10 per cent of the impact - it's how the message is delivered that creates the biggest impression. In today's competitive, fast-moving business world, impact and presence are vitally important.

Jones, P. & Van Hool, J. (2004) Impact & Presence Pocketbook, Management Pocketbooks.

The People Factor Driving Bottom Line Performance

Companies may proclaim that people are their greatest asset, but concern for the performance of individuals is often overlooked in the drive for short-term results. Research by Pam Jones and Viki Holton suggests that organisations need to think again to enable their people to deliver success in the future.

Jones, P. & Holton, V. (2003) The People Factor Driving Bottom Line Performance, Innovations,pp 13-19.

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Performance Management

Contains a self assessment questionnaire to help you focus in on your current strengths and weaknesses in the various areas of performance management. Covers the benefits and problems associated with implementing performance management systems, a section on objective setting and confronting poor performance.

Jones, P. (2002) Performance Management, Ashridge Learning Resource Centre Learning Guides, July.

People are Our Greatest Asset

Holton, V., Jones, P., Kennedy, M. & Voller, S. (2002) People are Our Greatest Asset, Ashridge Report.

Performance Management: Riding the Sea of Change

Jones, P. (2001) Performance Management: Riding the Sea of Change, Directions - The Ashridge Journal.

Business Leadership for Women

Looks at different theories of leadership over the last few decades and how gender affects leadership style. Includes several exercises to help you determine what you bring to your role as leader and how to craft a leadership style that brings out the best in you. Also contains sections on career development and work/life balance.

Jones, P. (2001) Business Leadership for Women, Ashridge Learning Resource Centre Learning Guides, February

Getting the Balance Right

Jones, P. & Holton, V. (2000) Getting the Balance Right, Executive Women, Millennium issue, January

The Performance Management Pocket Book

Jones, P. (1999) The Performance Management Pocketbook, Management Pocketbooks

Delivering Exceptional Performance

Jones, P. (1998) Delivering Exceptional Performance, Mt. Eliza Business Review, Vol 1, No. 2, July

Opening the door to a New Career

Jones, P. (1998) Opening the door to a New Career, Croner Reference Book for Employers Magazine, December / January

Delivering Exceptional Performance

Jones, P. Palmer, J. & Osterweil, C. (1996) Delivering Exceptional Performance: Aligning the Potential of Organisations, Teams & Individuals, Times Pitman

The Changing World of Performance

Jones, P. (1996) The Changing World of Performance, Financial Times, 2nd August

Mastering Management; The Changing World of Performance

Jones, P. Palmer, J. Osterweil, C. & Whitehead, D. (1996) Mastering Management; The Changing World of Performance, FT, 2 August

Performance Through People

Jones, P. Palmer, J. Osterweil, C. & Whitehead, D. (1996) Performance Through People, Empowerment in Organisations, Vol (4), 4

Aligning for Success: A New Model of Effective Performance Management Competence

Jones, P. (1995) Aligning for Success: A New Model of Effective Performance Management Competence, Sutume, Vol 3, No. 1