Amy Armstrong

BA (Hons), MBA, PhD

Amy is a member of faculty in Ashridge Qualifications at Hult International Business School. She runs the leadership course on the Ashridge Executive MBA for the Creative Industries (EMBACI) and the online Masters in Management (MiM) degree. 

Amy is part of the tutor team on the highly experiential Ashridge Executive Education programme, The Leadership Experience (TLE). She also teaches on the Hult Executive MBA and Hult undergraduate programme. She is a regular writer and speaker on the topics of engagement, authentic leadership, resilience and compassion at work and is particularly interested in how ‘crucible experiences’ in one’s personal life such as critical illness and bereavement affect who we are and how we lead. Amy is a Visiting Scholar at Aston University and leads the research into barriers to engagement for a UK Government-led movement which is seeking to improve levels of engagement and well-being across industry. 

In her spare time, Amy is a keen triathlete. She lives in Buckinghamshire with her partner Colin, four children and Alfie the dog and Jess the cat.

Amy Armstrong

Publications

Resilience in times of trauma

Armstrong, A. (2017) Resilience in times of trauma, Personnel Today, (19 January)

What's wrong with engagement - HR Review Special Edition March 2017

What's wrong with engagement - HR Review Special Edition March 2017

I'm a better Manager 

Armstrong, A; Butler, M.J.R., & Shaw, R.L. (2016) “I’m a better manager” A biographic narrative study of the impact of personal trauma on the professional lives of managers in the UK, 2nd Symposium on Meaningful Work, Auckland University of Technology, 2 December.

Where has all the love gone?

Armstrong, A. (2016) Where has all the love gone? Compassion in Organisational Life, Compassion, Organisational Change and the Future of Care, University of Essex, 2 September 2016

A comparison of ward sisters’ development needs with those of middle managers in private companies

McKenna, J., & Armstrong, A. (2016) A comparison of ward sisters’ development needs with those of middle managers in private companies, Royal College of Nursing International Research Conference, Edinburgh, Scotland, 6 – 8 April.

 

Personal trauma narratives as manager self-development

Armstrong, A., Butler M.J.R., & Shaw, R. (2015) Personal trauma narratives as manager self-development, 7th International Symposium on Process Organization Studies, Kos, Greece, 24-28 June.

How to support employees through bereavement

Armstrong, A. (2015) 'How to support employees through bereavement',[online] HRZone, 8 April 2015

Leadership, Management and Business Skills in the Creative Sector

Armstrong, A., and Page, N. (2015) Leadership, Management and Business Skills in the Creative Sector, Creative Skillset and Ashridge Research Report (April)

Compassion at work: What's your business case

Armstrong, A. (2015) Compassion at work: What’s your business case, HR Zone (17 July).

Building resilience in leaders and managers

Armstrong, A. (2014) Building resilience in leaders and managers, Workplace Wellbeing and Stress Summit, London, 27 November.

I'm a better manager

A biographic narrative of the impact of personal trauma on the professional lives of managers in the UK

Armstrong, A. (2014) 'I'm a better manager: A biographic narrative study of the impact of personal trauma on the professional lives of managers in the UK. Doctoral thesis, Aston University. May 2014

Joining up the Dots

Armstrong, A (2014) 'Joining up the Dots', HR Director Issue 116, p48

Compassion in Healthcare

Armstrong, A (2014) 'Compassion in Healthcare' conference presentation given at North Essex Partnership NHS Trust Annual Nursing Conference, 27 June 2014

Leadership in healthcare: meeting the challenge through enhancing resilience

Lubitsh, G. and Armstrong, A. (2014) 'Leadership in healthcare: meeting the challenge through enhancing resilience', conference presentation at the Royal College of General Practitioners (RCGP) Annual Primary Care Conference. Liverpool, 3 October

Six steps to supporting employees through bereavement

Armstrong A (2014) Six steps to supporting employees through bereavement, HR Magazine, 17 November.

Engagement Through CEO Eyes

Armstrong, A. (2013) Engagement Through CEO Eyes. Ashridge Research Report

Three-Dimensional Reflexivity: A new way of generating critically reflexive management research

Armstrong, A., Butler M.J.R., & Shaw, R. (2013) Three-Dimensional Reflexivity: A new way of generating critically reflexive management research, paper presented at the Academy of Management, Florida, US, 11 - 14 August.

The Forgotten Middle? Exploring the Learning Experiences of Middle Managers in the UK

Armstrong, A. & Russell, A. (2012) The Forgotten Middle? Exploring the Learning Experiences of Middle Managers in the UK, 19th International Conference on Learning, Institute of Education, London, UK, 14 - 16 August

Don't underestimate the middle manager

Armstrong, A. (2012) Don't underestimate the middle manager, changeboard.com online magazine, July

The Missing Middle: Exploring Learning Experiences of Middle Managers in the UK

Middle managers are the linchpin of organisations, yet they appear to be an under-represented group in research to date. This project with 569 middle managers across the UK explores their formal and informal learning experiences, the workplace challenges middle managers are currently facing, how companies can best support their development and what types of learning benefit mid-level managers to ultimately boost performance

Armstrong, A. & Russell, A. (2012) The Missing Middle: Exploring Learning Experiences of Middle Managers in the UK, Ashridge Research Report, February http://www.iedp.com/Blog/The_Missing_Middle

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Exploring the role and importance of compassion at work

Armstrong, A. (2011) Exploring the role and importance of compassion at work, International Conference on Studying Leadership, UWE, 12 - 13 December

Anticipating Narrative Contradictions

Armstrong, A. (2010) Anticipating Narrative Contradictions, "To Think is to Experiment", Centre for Narrative Research, University of East London, 29 April

Marketing in a Recession

Armstrong, A. (2009) Marketing in a Recession, Conference Centres of Excellence, Annual Meeting, January

Marketing in Challenging Times

Armstrong, A. (2009) Marketing in Challenging Times, CEEMAN Programme Management Seminar, IEDC School of Management, Slovenia, March

Personal trauma as a formative leadership development experience

Armstrong, A. (2009) Personal trauma as a formative leadership development experience, Leadership in Crisis, 8th International Conference on Studying Leadership, Birmingham, 7 - 8 December

Marketing in Challenging Times - 2008

Armstrong, A. (2008) Marketing in Challenging Times, CEEMAN Programme Management Seminar, IEDC School of Management, Slovenia, March

Adds value at any stage of life

Armstrong, A. (2005) Adds value at any stage of life, Daily Telegraph, 12 February