Open Program

Performance through People

Organizational success comes through people, and you need to lead them.

This in-depth, five-day program will guide you through all aspects of people management.

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Upcoming Dates

18 Sep 2017 - 22 Sep 2017

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27 Nov 2017 - 01 Dec 2017

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Program Overview

Through a mix of tutor inputs, group work and experiential exercises you will have the opportunity to develop and practise a range of people management skills.

You will also have the opportunity to focus on how you can implement your ideas, manage performance through periods of change, and make a real and immediate difference back in your workplace.

The program brings together the key elements required to engage, motivate and deliver performance through others. The ‘into action’ element also provides the opportunity for you to fully integrate your learning.

By focusing on the personal leadership required to lead performance through change, you will learn how to implement the concepts and ideas you have learnt and make a difference to the performance of you and your team.

Content and Structure


Before the program you will assess your current performance challenges and complete an AIMS 360° questionnaire to develop awareness of your strengths and development areas.

You will also have access to the program learning portal which has a collection of articles and materials for your personal development.

Residential Phase

Performance through people programme flow diagram

Performance through People: Into action is based on the model to the right. Key sessions include:

Performance leadership

  • Leading and inspiring others to achieve their potential
  • Adapting your leadership style and approach to bring out the best in people
  • Engaging others to achieve results
  • You will have a one-to-one coaching session to go through your 360 feedback, outline your learning objectives and discuss any other performance related issues

Creating commitment

  • The link between motivation, engagement and bottom line results
  • Understanding individual motivators and how to motivate individuals in your team
  • Creating a clear outcome focus for your team
  • Successful delegation

Mobilising teams

  • Building high performance teams
  • Working with virtual teams
  • Creating collaboration and trust
  • Developing effective team communication

Communication for development

  • Coaching for performance
  • Delivering effective feedback
  • Managing performance problems
  • Skills for handling challenging conversations

Facilitating change

  • Understanding the impact of change and uncertainty on others
  • Supporting people through change
  • Delivering performance through change

Into action

  • Integrating the learning and making a difference
  • One-to-one and team support on performance challenges
  • Personal leadership skills to deliver performance
  • Action planning


The tutors will facilitate a virtual follow-up session about six weeks after the residential part of the program to review the group's progress and support you as you implement your action plans.

You are also given continued access to your online program portal and Virtual Ashridge content for six months after your residential stay. 

Related content

View related programs  The Ashridge experience   Customize this program 
This program is a module of our Advanced Management Program.
All Ashridge Open Programs are taught in English, find out how we can help you to improve your English.
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Participant feedback

“I cannot recommend the Performance through People: Into action course highly enough. I am awash with learning and motivation as a result of it.

There has not been a bit of the experience I have not enjoyed. I also feel I have learned more in a week than I have in years. Excellent.

This is the first course of this type I have been on and the benefit to me has been way beyond my expectations. The tutoring has been first class and I am left wanting more. I will be looking at the options and making a case for another course.”

Val Conway, Commercial Development Executive, West Northants Development Corporation

“I came here wondering what I could learn as I already considered myself to be an effective manager. I’m glad to learn that I am effective – but there is always more to learn, so the end result is that I came away with even more tools and skills to add to my arsenal.”

Steve Davis, Volunteer Programme Manager, Dorset Wildlife Trust

“I would recommend Ashridge programs to all my managers.”

Mahmoud El Hindi, Mednet, Bahrain

“The Ashridge program by far excelled over similar programs that I have attended in teaching very applicable leadership behaviors that I can take back and start to use immediately.”

Matt Livigni, Continental AG

“These five days were challenging, demanding and still a lot of fun. Ashridge gave me new thoughts and allowed me to step back and reflect on which areas I am doing well and what can be improved to become a better leader.”

Patrick Pruess, Head of Product Management, Gothaer Insurance

“An excellent, varied program intense but well-ordered and enjoyable. Lots of good skills emerged that I will definitely try to use in my workplace.”

Mark Redgrove, Technical Support Manager, Axflow Ltd

“The course shows you that whilst you might naturally lean towards same leadership styles or management techniques it’s more important to recognise where you are and to challenge yourself.”

Fiona Sansom, Supporter Development Management, Dorset Wildlife Trust

“Ashridge learning is not about classwork but practical demonstration of performance tools, skills and engagement characteristics.”

Sylvester Idemudia, Executive Director, Nigerian National Petroleum Corporation

“Life changing experience, will make me think differently.”

Harshal Gore, Membership Services Manager, GS1 UK

Program fee

Price: £5,500.00 + VAT
What is included in your open program fee?

Download our brochure /executive-organisation-development/open-programmes/performance-through-people-into-action/ppa-form/

Who is it for?

You are directly or indirectly responsible for managing the performance of others and delivering results through teams. You want to ensure you have the skills and abilities to contribute to the success of your team and organization.

Benefits to you and your organization

Participating in Performance through People: Into action will give you:

  • The ability to lead teams, build engagement and deliver results with others
  • Increased self-awareness and an awareness of your impact on the performance of others
  • Enhanced capability to build high performance teams
  • The confidence to give feedback and tackle performance difficulties
  • The skills to delegate, coach and develop others
  • The ability to manage performance through periods of change and uncertainty
  • The opportunity to integrate the learning directly into your team

Faculty Team

Pam Jones

Pam Jones

BA (Hons), MBA

Read more about Pam

Mike Brent

Mike Brent

MA, Dip Mgmt, Dip Mkting, MSc, MSc

Read more about Mike

Angela Jowitt

Angela Jowitt

BSc (Hons) Psychol, MSc

Read more about Angela

Ian Hayward

Ian Hayward


Read more about Ian

Patricia Hind

Patricia Hind

BSc, MSc, PhD, CPsychol, AFBPS

Read more about Patricia

John Neal

John Neal

B.Hum, Dip Psych.

Read more about John

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