Designing Operating Models

Align your operations with your business strategy.

This two-day programme, run in conjunction with PA Consulting, gives you the tools to transform your business through higher margins, increased sales, or both.

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Further reading

Designing operating models



Online courses

Coursera - Design Thinking for Business Innovation

This online course from the University of Virginia provides an overview of the process and tools used for design thinking, and examines their application in organsational situations.


Pre-reading for programme

Required Reading

Additional Reading