If you'd like to learn more about our open enrolment management training courses, but are unsure as to which course will address your needs, take a minute to work your way through the self assessment questionnaire. Wherever you feel your business and people management skills are lacking, we'll suggest a management training programme to suit.
You needn't fill fill in every part of the questionnaire, only those management and leadership skills that apply to you and your responsibilities.
| Individual skills |
How important is this skill to you? |
| 1. Business Awareness. |
| Understands the business, its customers and markets, the way it works, its structure and culture. |
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| 2. Communication Skills. |
| Conveys ideas and information clearly and in a manner appropriate to the audience. |
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| 3. Decision making. |
| Evaluates the implications of various options before deciding on a course of action and then showing commitment to and accountability for that decision. |
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| 4. Developing Others. |
| Develops staff to their full potential, providing timely, constructive feedback on performance, setting challenging work assignments and objectives, and monitoring progress. |
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| 5. Financial Awareness. |
| Understand the concepts of profit and loss, cash flow and managing budgets in order to use financial information effectively. |
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| 6. Human Resource Management. |
| Understands the impact of, and trends in, human resource management, and how they contribute to an organisation's performance management system. |
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| 7. Influencing. |
| Adapts behaviour and communication style with others to gain agreement and commitment to ideas and action. |
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| 8. Information Technology. |
| Understands how to use new technology in business and its potential impact on the business. |
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| 9. Innovation and Creativity. |
| Demonstrates an inquiring mind and encourages new ideas. |
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| 10. Leadership. |
| Takes charge and adapts own leadership style to suit the situation, to inspire, influence and motivate others to perform effectively. |
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| 11. Managing Change. |
| Understands the need for and implications of change in the organisational context. |
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| 12. Managing Cultural Differences. |
| Appreciates that cultural differences exist and works to adapt own behaviour in order to create effective outcomes. |
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| 13. Managing Information. |
| Appreciates the importance and relevance of effective information management. |
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| 14. Managing Others. |
| Leads, encourages and supports the work of others to achieve their objectives in the most effective way. |
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| 15. Managing Uncertainty. |
| Is prepared to move away from familiar ways of thinking and working and deals with uncertain situations comfortably. |
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| 16. Marketing Awareness. |
| Understands basic marketing principles in order to set up a system to tap into customer needs and market moves. |
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| 17. Performance Management. |
| Ability to see how effective performance management contributes to the delivery of the organisation's strategy. |
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| 18. Personal Effectiveness. |
| Demonstrates good time management by monitoring own performance against realistic targets and goals. |
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| 19. Political Sensitivity. |
| Understands agendas and perspectives of others, recognises and balances needs of the group and broader organisation. |
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| 20. Problem Solving. |
| Identifies issues, gathers all relevant information, interprets the facts and explores all possible solutions. |
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| 21. Process Management. |
| Understands the principles of how a business operates, both on a day-to-day and a longer term basis with a view towards performance improvement. |
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| 22. Self development and learning. |
| Takes responsibility and control for own development and learning; plans for future direction. |
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| 23. Self Management. |
| Demonstrates self-confidence and assertiveness in a variety of business situations. |
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| 24. Strategic Awareness. |
| Takes a strategic view of the business environment, clearly understands business strategy. |
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| 25. Team working. |
| Works well in cross-functional groups with peers, subordinates and seniors; encourages participation and involvement by team members through being open and approachable. |
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