Creating Working Relationships

What does it cover?

Leaders and executives in contemporary society are increasingly recognising that in addition to their technical and professional capability, their ability to establish, develop and create effective and lasting relationships is critical to long-term business success. This programme focuses on key communication, interpersonal and social skills - in today's parlance 'emotional intelligence'.

Communication, intrapersonal awareness and interpersonal skills are the bedrock for success in relationship management. This programme will help you understand your communication and interpersonal style and skills, and will enable you to raise your self-awareness and confidence for managing relationships at work more effectively.

This practical and experiential workshop is designed to introduce you to a range of skills, techniques and approaches that will ensure effective communication. It will give you an opportunity to practise your communication and interpersonal skills in a range of typical work related situations.

You want to hone your leading people skills in order to manage your relationships at work more effectively to enable you to get the maximum from your colleagues and team.

• How to increase your confidence and impact
• Understand the importance of impression management, impact and perception in managing relationships
• Gain greater awareness of your own communication style and approach
• Learn the different tools, techniques and approaches to draw upon when working with others
• Develop the skills to communicate more effectively in a wide range of situations
• Improve your ability to make relationships work
• Develop skills to help you understand your colleagues better
• Enhance your performance in relationship management
• Practise your skills and get feedback in a variety of real-life situations
• Plan your way ahead for approaching similar situations back at work.